At p789, we firmly believe that gaming should always be a form of entertainment — not a source of financial stress or personal harm. This page explains how p789 supports responsible gaming, what tools are available in your account, and what to do if you or someone you know needs help.
Responsible gaming means approaching cricket betting, casino games, and slots the way you would any other form of entertainment — with a clear budget, a time limit, and a mindset that separates leisure from necessity. When gaming stays within those boundaries, it's genuinely enjoyable. Problems arise when those boundaries blur.
p789 takes this seriously. From the moment you create your account on the p789 platform, a set of responsible gaming tools sits in your account dashboard, ready to use whenever you want them. These are not buried in a compliance menu — they are front and centre, because your wellbeing matters more to us than any single deposit or bet.
Whether you're a PSL cricket fan placing a few hundred rupees on a match or a regular live casino player in Lahore, the same principle applies everywhere on p789: play for fun, play within your means, and stop when it stops being fun. That's the responsible gaming commitment p789 holds itself to — and the one we ask every player to hold themselves to as well.
All of the following tools are available free of charge in your p789 account dashboard. Access them any time — no waiting period, no approval required.
Set a maximum deposit amount per day, per week, or per month in PKR. Once you hit your limit, p789 will not accept further deposits until the period resets. Reducing a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling-off period — intentionally, so decisions are deliberate.
Set a maximum loss threshold per day, week, or month. When your net losses across all gaming activity on p789 reach your chosen limit, further play will be restricted for the remainder of that period. This is one of the most effective tools for staying within a sustainable entertainment budget.
Set a maximum duration for each gaming session on p789. When your session limit is reached, you will be automatically logged out and prompted to take a break before logging in again. Setting a session limit is a simple, effective way to make sure a cricket match watch doesn't turn into a three-hour unplanned gaming session.
Reality check notifications appear periodically during your active gaming sessions to remind you how long you have been playing and what your net result is for that session. These prompts do not force you to stop, but they create a moment of conscious awareness — a pause to decide whether to continue or call it a day.
If you want a break from p789 without permanently closing your account, you can activate a cooling-off period of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During this period your account is suspended — you cannot log in, deposit, or place bets. The period cannot be cancelled once activated.
Self-exclusion permanently closes your p789 account for a minimum period of 6 months, 1 year, 2 years, 5 years, or permanently. p789 will not accept re-registration during the exclusion period. This is the most powerful responsible gaming tool available and should be used without hesitation if you feel your gaming is out of control.
Activating self-exclusion on p789 is a straightforward process. Here is how to do it:
Visit the p789 login page and sign in to your account. If you are having difficulty accessing your account, contact our 24/7 live chat support immediately.
Navigate to your account settings by clicking your username or profile icon in the top-right corner of the p789 interface.
Find the "Responsible Gaming" section within your account settings. All available tools — including self-exclusion — are listed there.
Select your preferred exclusion duration: 6 months, 1 year, 2 years, 5 years, or permanent. Confirm your choice. The exclusion is activated immediately.
If you want to self-exclude immediately and cannot wait to navigate the account menu, contact p789 support via live chat or email [email protected]. We will activate exclusion for you within minutes. This is a priority request — no questions asked, no delays.
Problem gambling can develop gradually and is not always obvious. Ask yourself honestly whether any of the following apply to you — or to someone you care about:
You spend more money on p789 or other gambling sites than you originally planned, and struggle to stop once you have started.
You chase losses — placing bigger bets in an attempt to win back money you have already lost in a session.
You borrow money, delay bills, or neglect financial responsibilities in order to fund gambling activity.
You lie to family members, friends, or colleagues about the amount of time or money you spend on gambling.
Gaming interferes with your work, studies, family time, or sleep on a regular basis.
You feel anxious, restless, or irritable when you cannot gamble, or when you try to reduce the frequency of your gambling.
You think about gambling frequently when you are not playing — planning your next session, replaying past bets, or calculating future wins.
If any of the above sound familiar: Please use the p789 self-exclusion tool or contact our support team right away. Recognising the signs is the first and most important step. You are not alone, and help is available.
The 18+ age restriction on p789 is not a formality — it is a genuine commitment. Underage gambling is illegal in most jurisdictions and causes serious harm. Young people whose brains are still developing are significantly more susceptible to addictive behaviours, and exposing them to gambling at a young age is something p789 will never knowingly facilitate.
Every account on p789 is subject to age verification during the registration process. Where there is any reasonable doubt about the age of an account holder, p789 will request government-issued identity documentation — such as a Pakistani CNIC or passport — before allowing the account to deposit or access gaming services.
If you are a parent or guardian and you believe a minor in your household may have accessed the p789 platform — or any gambling site — we encourage you to use parental control software to restrict access to gambling-related websites, and to contact p789 support immediately so we can investigate and take appropriate action.
Accounts found to be held by individuals under 18 years of age will be closed immediately, all funds returned to the payment source, and all gaming activity on the account voided. There will be no exceptions and no appeals on this point.
Practical advice for keeping your p789 gaming experience positive.
Decide how much you can comfortably afford to spend on gaming this week or month — an amount whose loss would not affect your day-to-day life. Stick to that number. Use p789's deposit limit tool to enforce it automatically.
It is easy to lose track of time during a live cricket betting session or a slot run. Use p789's session time limit feature to set a hard stop, and take regular breaks between sessions regardless of how the session is going.
Every experienced player knows this rule: if you've hit your loss limit for a session, close the app and come back another day. Chasing losses with bigger bets almost always makes things worse. Accept the result and move on.
Treat p789 the same way you'd treat a cinema ticket or a restaurant meal — as a cost of entertainment, not an investment. Winnings are a bonus, not an expectation. This mindset is the single most effective protection against problem gambling.
Whether you want to activate a responsible gaming tool, ask about your account, or talk through a concern about your gaming habits, the p789 support team is available at any hour. Live chat is available directly on the Platform. For non-urgent enquiries, email [email protected] — we respond within 8 hours. Responsible gaming requests are always treated as priority.
If you would like to read more about responsible gaming, problem gambling, and available support options, a number of international organisations publish detailed guidance, self-assessment tools, and support resources. We encourage any player who has concerns about their gambling behaviour to seek information from reputable sources in addition to using p789's own tools.
p789 also recommends speaking with a trusted family member or friend if you believe your gaming is causing problems. Social support — from someone who knows you personally — is often one of the most effective forms of help available.
If you are in control of your gaming and want to enjoy cricket betting, live casino, or slots at p789, sign in to your account. If you have any concerns about your gaming habits, use the tools in your account or contact us immediately.
Gambling involves risk. Must be 18 or older. Please play responsibly. If gaming is no longer enjoyable, use the self-exclusion tool or contact support.